Transform Your Dental Front Office in Just 2 Weeks with Our Comprehensive Training!
Your team will master Scheduling, Treatment and Billing responsibilities and expectations
BUY NOWTurn Your Front Office Team Into Patient Experience Superstars!
Our step-by-step online training equips your team to deliver exceptional patient care and boost practice efficiency.
✨ Start today and see a transformation in as little as 2 weeks!✨
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Is your practice growing faster than you can train your front office team?
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Are team members feeling frustrated or uncertain about what’s expected of them?
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Are you struggling with constant staff turnover?
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Does your day get derailed by front office questions and interruptions?
If you answered yes to any of these questions, DCA training can help you!
Included In Our Online Front Office Training Courses
All of our courses come with easy-to-follow workbooks that match the videos. Employees will fill in the blanks and test their front office knowledge with a quiz after each video!
General Overview
Learn the basics of working in a dental front office including:
- An understanding of the front office roles and responsibilities and how the front office makes an impact
- Dental terms
- Dental Software Basics
Scheduling Coordinator
Learn the ins and outs of becoming successful in the scheduling coordinator role. Some skills include:
- How to manage the dental schedule of the office from a phone call to check out
- Optimizing the dental appointments to create the most productive day for the clinical team
- Customer service and phone skills to provide the best patient experience
- Dental Insurance basics
Treatment Coordinator
The Treatment Coordinator course covers:
- Creating and presenting dental treatment plans to patients in the most effective way for the office and for the patient
- How to look at patient dental insurance and provide financial options
- How to be fully prepared when talking about financials with dental patients
Insurance Coordinator (Additional Cost)
The Insurance Coordinator course covers:
- Dental Insurance basics like how to add them in the system, what is generally covered vs. not in your office, etc.
- Accounts receivable and payable for your dental office
- Verifying dental insurance for patients
Additional Resources
Each workbook has valuable resources to help your team be successful in any dental front office role! Some examples include:
- Steps of a great phone call
- Dental Insurance terms
- Dental Billing codes
- Nightly check list to keep your dental front office team prepared
And much more!
Certificate
After completion of the front office training course, employees will receive a certificate showing they have completed the training.
What Our Students Are Saying
Megan
"As an office manager at a busy practice, the modules on DCA are so helpful with onboarding new hires. We all know how difficult it can be to train and also accomplish our own everyday tasks. The ability to allow new team members to work independently on coursework while I was in meetings or attending to office matters was a godsend. We will continue to use DCA for all new hires and highly recommend the course to any busy office manager."
Raychel
"The course through Dental Career Academy was thorough, well thought out and very helpful. The live examples of interactions with patients was a great tool to help gain confidence while learning how to speak to patients. Overall, I feel that the course is a beneficial introduction for anyone starting their career in Dentistry."
Stacy
"The Dental Career Academy is a great introduction course to anyone entering the field of dentistry. I especially appreciated how it was divided into easily workable sections with short quizzes to review the information. The portions that introduced Open Dental and provided some training for this program were definitely beneficial!"
START TRAINING YOUR FRONT OFFICE TEAM TODAY!
With our affordable pricing, your team will be trained in all of the dental front office roles in as little as 2 weeks!